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James V. Micali, Chief Operating Officer

“I am truly excited to be a part of the LERETA team during this dynamic period in its history. I believe that my focus on People & Process will continue to raise the bar of extraordinary service & quality that are the cornerstones of LERETA!”

Jim Micali, MBA, started his professional career as a turnaround consultant assisting distressed manufacturing and service companies through his expertise in operations management, process design & improvement and quality management.

In 1995, Jim focused on the financial services industry by providing post merger integration consulting for several prominent North American Banks with specialization in process integration.

In 2002, he was recruited by Countrywide Financial Corporation to lead the continuous improvement organization for its subsidiary Balboa Insurance Group. Over the next ten years Jim held a wide variety of leadership positions throughout Countrywide and subsequently Bank of America including: managing lender placed insurance tracking operations for Balboa; mortgage fulfillment for Full Spectrum Lending; mortgage fulfillment integration in support of the Bank of America acquisition, and data warehousing, reporting & analytics for Loan Servicing.

In 2013, Jim was recruited by LERETA, LLC as its new Chief Operating Officer to lead its Tax and Flood Services divisions. Jim is enthusiastic about continuing LERETA’s commitment to outstanding service delivery & quality for its customers.

Jim earned his Masters of Business Administration degree from UCLA’s Anderson School of Management, his Masters of Science degree in Mechanical Engineering from Stanford University and his Bachelor of Engineering degree in Mechanical Engineering from Manhattan College.

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