We wanted to take a moment to let you know how much we appreciate your team’s service. Whenever we need assistance or have issues where we need clarification on notes, we have no hesitation in calling LERETA’s Customer Service team. We are always greeted with enthusiasm and patience (and believe me-sometimes I can take patience to the breaking point, just ask my co-workers). We truly appreciate the customer service team’s work ethic and follow through on our issues. We look forward to continuing to work with LERETA for years to come.
It may not seem like a lot, but with all of the other issues going on with lending regulation these days, it’s very refreshing to work with someone who knows exactly what you need and can take care of your request right away without making errors.
Thank you for your tireless obsession with Flood compliance! I have been doing several vendor management audits lately and you are the first to actually be helpful and provide what we requested.
Using LERETA has definitely helped us out when it comes to the timely payment of our real estate taxes. We no longer have to stress about acquiring tax due dates, amounts due and sending out payments on time. LERETA takes care of it all for us! Our penalty fees have been virtually eliminated. LERETA guarantees and assures that all fees are paid on time so we are not hit with penalty fees. Now we can focus on lending and growing our business. And did I mention, LERETA has a fantastic client services team that is always willing to answer any questions or concerns we may have.
We have been pleased with LERETA from the start. LERETA has impressed us with their efficient, professional manner – an approach that reinforces confidence, but also generates the type of results we expect as a customer. Our positive experience with LERETA confirms to us that we have partnered with a true leader in the Real Estate Tax Service Industry.